Tenable Vulnerability Management - US-3a: Lumin Solutions empty
Update - We are continuing to investigate this issue.
Oct 11, 2024 - 11:24 EDT
Update - We are continuing to investigate this issue.
Oct 11, 2024 - 09:06 EDT
Update - We are continuing to investigate this issue.
Oct 11, 2024 - 07:02 EDT
Update - We are continuing to investigate this issue.
Oct 11, 2024 - 04:41 EDT
Update - We are continuing to investigate this issue.
Oct 11, 2024 - 02:09 EDT
Update - We are continuing to investigate this issue.
Oct 10, 2024 - 23:43 EDT
Update - We are continuing to investigate this issue.
Oct 10, 2024 - 20:41 EDT
Update - We are continuing to investigate this issue.
Oct 10, 2024 - 19:42 EDT
Update - We are continuing to investigate this issue.
Oct 10, 2024 - 19:06 EDT
Update - We are continuing to investigate this issue.
Oct 10, 2024 - 18:35 EDT
Update - We are continuing to investigate this issue.
Oct 10, 2024 - 18:06 EDT
Update - We are continuing to investigate this issue.
Oct 10, 2024 - 17:37 EDT
Update - We are continuing to investigate this issue.
Oct 10, 2024 - 17:09 EDT
Update - We are continuing to investigate this issue.
Oct 10, 2024 - 16:37 EDT
Update - We are continuing to investigate this issue.
Oct 10, 2024 - 16:08 EDT
Update - Our engineering team continues to investigate this issue.
Oct 10, 2024 - 14:43 EDT
Investigating - A partial fix has been released and has addressed part of the solution issues. The engineering team is investigating the restoration of the remaining solutions. We will provide periodic updates as our engineers continue working on this issue.
Oct 10, 2024 - 12:49 EDT
Update - We have implemented a fix for the issue and are monitoring the recovery.
Oct 10, 2024 - 10:43 EDT
Update - We have implemented a fix for the issue and are monitoring the recovery.
Oct 10, 2024 - 07:32 EDT
Monitoring - We have implemented a fix for the issue and are monitoring the recovery.
Oct 10, 2024 - 05:28 EDT
Update - We are continuing to work on a fix for this issue.
Oct 10, 2024 - 04:33 EDT
Update - We are continuing to work on a fix for this issue.
Oct 10, 2024 - 01:36 EDT
Update - We are continuing to work on a fix for this issue.
Oct 09, 2024 - 21:52 EDT
Update - We are continuing to work on a fix for this issue.
Oct 09, 2024 - 19:39 EDT
Update - We are continuing to work on a fix for this issue.
Oct 09, 2024 - 18:36 EDT
Update - We are continuing to work on a fix for this issue.
Oct 09, 2024 - 17:22 EDT
Identified - The issue has been identified and a fix is being implemented.
Oct 09, 2024 - 15:23 EDT
Update - We are continuing to investigate this issue.
Oct 09, 2024 - 15:02 EDT
Update - We are continuing to investigate the issue.
Oct 09, 2024 - 13:42 EDT
Investigating - We are aware of and actively investigating an issue with Lumin solutions showing no results for certain users. We will provide periodic updates as our engineers continue working on this issue.
Oct 09, 2024 - 13:12 EDT
Uptime over the past 90 days. View historical uptime.
Tenable One Operational
Tenable Vulnerability Management Degraded Performance
90 days ago
99.99 % uptime
Today
AP-SYD-1 Operational
90 days ago
100.0 % uptime
Today
BR01 Operational
90 days ago
100.0 % uptime
Today
CA01 Operational
90 days ago
100.0 % uptime
Today
FRA Operational
90 days ago
100.0 % uptime
Today
IN01 Operational
90 days ago
100.0 % uptime
Today
JP01 Operational
90 days ago
100.0 % uptime
Today
SING Operational
90 days ago
100.0 % uptime
Today
UAE01 Operational
90 days ago
100.0 % uptime
Today
UK-LON-1 Operational
90 days ago
100.0 % uptime
Today
US-1A Operational
90 days ago
100.0 % uptime
Today
US-2A Operational
90 days ago
100.0 % uptime
Today
US-2B Operational
90 days ago
100.0 % uptime
Today
US-3A Degraded Performance
90 days ago
100.0 % uptime
Today
US-4A Operational
90 days ago
100.0 % uptime
Today
US-5A Operational
90 days ago
100.0 % uptime
Today
US07 Operational
90 days ago
99.99 % uptime
Today
US08 Operational
90 days ago
100.0 % uptime
Today
GOV01 Operational
90 days ago
100.0 % uptime
Today
Tenable Cloud Security Operational
90 days ago
99.99 % uptime
Today
AE1 Operational
90 days ago
100.0 % uptime
Today
AU1 Operational
90 days ago
100.0 % uptime
Today
BR1 Operational
90 days ago
100.0 % uptime
Today
CA1 Operational
90 days ago
100.0 % uptime
Today
EU1 Operational
90 days ago
99.99 % uptime
Today
IL1 Operational
90 days ago
100.0 % uptime
Today
IN1 Operational
90 days ago
100.0 % uptime
Today
JP1 Operational
90 days ago
100.0 % uptime
Today
KR1 Operational
90 days ago
100.0 % uptime
Today
SG1 Operational
90 days ago
99.99 % uptime
Today
UK1 Operational
90 days ago
100.0 % uptime
Today
US1 Operational
90 days ago
99.94 % uptime
Today
USGov1 Operational
90 days ago
100.0 % uptime
Today
Tenable Identity Exposure Operational
Tenable Services Operational
Tenable Website Operational
Tenable Community Operational
Tenable Documentation Operational
Tenable University Operational
Tenable Malware DB Operational
Tenable Plugin Feed Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Tenable Vulnerability Management: Maintenance Window - All prod sites (except us-2b) Oct 12, 2024 14:00-18:00 EDT
[ap-syd-1, fra, uk-lon-1, sing, in01, jp01, uae01, us-1a, us-2a, us-2b, us-3a, us-4a, us07, us-5a, us08, br01, ca01] - The Tenable Vulnerability Management Platform will be undergoing scheduled maintenance. ASM functionality will be in read-only mode causing limited write operations, no asset metadata updates, no adding new sources and new assets, no provisioning of new ASM containers, new ASM logins may fail, and no VM Domain Inventory may not update with new data.
Posted on Oct 10, 2024 - 13:38 EDT
Past Incidents
Oct 11, 2024

Unresolved incident: Tenable Vulnerability Management - US-3a: Lumin Solutions empty.

Oct 10, 2024
Tenable Community: Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Oct 10, 15:34 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 07:00 EDT
Scheduled - Data sources powering the Tenable Community will be undergoing scheduled maintenance. The site will be available but a small subset of customers may see their OT Security product records duplicated temporarily.
Oct 9, 20:29 EDT
Oct 9, 2024
Tenable Vulnerability Management - Scanners showing offline in Sensors page
Resolved - The issue has been resolved. We are sorry for the disruption and inconvenience.
Oct 9, 10:26 EDT
Update - We are continuing to monitor for any further issues.
Oct 9, 10:08 EDT
Update - We are continuing to monitor for any further issues.
Oct 9, 06:27 EDT
Update - We are continuing to monitor for any further issues.
Oct 9, 04:26 EDT
Monitoring - We have implemented a fix for the issue and are monitoring the recovery.
Oct 8, 18:16 EDT
Investigating - We are aware of and actively investigating TVM Scanner statuses showing 'offline' that are impacting certain users. Sensors and scan statuses may be delayed as we work to remediate this issue. We will provide periodic updates as our engineers continue working on this issue.
Oct 8, 15:52 EDT
Tenable Vulnerability Management: Scan Processing Delays in US-3A
Resolved - The issue has been resolved. We are sorry for the disruption and inconvenience.
Oct 9, 10:22 EDT
Monitoring - We have implemented a fix for the issue and are monitoring the recovery.
Oct 9, 10:22 EDT
Update - Our engineering team continues to investigate this issue.
Oct 9, 10:11 EDT
Update - Our engineering team continues to investigate this issue.
Oct 9, 08:30 EDT
Update - Our engineering team continues to investigate this issue.
Oct 9, 05:55 EDT
Investigating - We are aware of and actively investigating delays that are impacting scan processing for certain users in US-3A. We will provide periodic updates as our engineers continue working on this issue.
Oct 9, 03:48 EDT
Tenable Vulnerability Management: Issues with running Scans, Reports and Exports
Resolved - The issue has been resolved. We are sorry for the disruption and inconvenience.
Oct 9, 09:34 EDT
Update - We are continuing to monitor for any further issues.
Oct 9, 08:31 EDT
Update - We are continuing to monitor for any further issues.
Oct 9, 06:24 EDT
Update - We are continuing to monitor for any further issues.
Oct 9, 04:12 EDT
Update - We are continuing to monitor for any further issues.
Oct 9, 01:00 EDT
Monitoring - We have implemented a fix for the issue and are monitoring the recovery.
Oct 9, 01:00 EDT
Update - We are continuing to investigate this issue.
Oct 8, 20:58 EDT
Investigating - We are aware of and actively investigating issues that are impacting Scans, Reports and Exports for certain users. We will provide periodic updates as our engineers continue working on this issue.
Oct 8, 20:58 EDT
Oct 8, 2024
[fedcloud.tenable.com] - Maintenance Window
Completed - The scheduled maintenance has been completed.
Oct 8, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 17:00 EDT
Scheduled - [fedcloud.tenable.com] - The Tenable Vulnerability Management Platform will be undergoing scheduled maintenance. Users may experience delays or errors with scanning related workflows during this time period.
Sep 18, 16:31 EDT
Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024
Tenable Vulnerability Management: Maintenance Window (GOV01)
Completed - The scheduled maintenance has been completed.
Oct 3, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 17:00 EDT
Scheduled - [fedcloud.tenable.com] - The Tenable Platform will be undergoing scheduled maintenance. No customer impact is expected during this time.
Oct 3, 13:12 EDT
Oct 2, 2024
Tenable Vulnerability Management: Maintenance Window (GOV01)
Completed - The scheduled maintenance has been completed.
Oct 2, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 17:00 EDT
Scheduled - [fedcloud.tenable.com] - The Tenable Platform will be undergoing scheduled maintenance. No customer impact is expected during this time.
Sep 24, 17:36 EDT
Oct 1, 2024
Tenable Vulnerability Management: Scan Processing Delays in US-3A
Resolved - This incident has been resolved.
Oct 1, 10:45 EDT
Monitoring - We have implemented a fix for the issue and are monitoring the recovery.
Oct 1, 09:33 EDT
Update - Our engineering team is continuing to work on a fix for this issue.
Oct 1, 09:30 EDT
Identified - We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Oct 1, 08:29 EDT
Investigating - We are aware of and actively investigating delays that are impacting scan processing for certain users in US-3A. We will provide periodic updates as our engineers continue working on this issue.
Oct 1, 08:14 EDT
[US-3A] Tenable Vulnerability Management: Maintenance Window
Completed - The scheduled maintenance has been completed.
Oct 1, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 04:00 EDT
Scheduled - On Tuesday, October 1st between 4 AM and 8 AM EDT, we will be performing maintenance on the US-3A site. This maintenance window is expected to take the entire four hours.

Please be aware that during this maintenance window, access to the US-3A Tenable Vulnerability Management and Tenable One platform will be unavailable for customers; scheduled scans will not run and scans may fail to complete. If you have scans scheduled for this time, please take action to reschedule.
Sep 23, 18:14 EDT
Sep 30, 2024
Tenable One APA : Delay in receiving new data
Resolved - The issue has been resolved. We are sorry for the disruption and inconvenience.
Sep 30, 05:32 EDT
Monitoring - We have implemented a fix for the issue and are monitoring the recovery.
Sep 30, 05:26 EDT
Identified - We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Sep 30, 05:17 EDT
Update - Our engineering team continues to investigate this issue.
Sep 30, 04:44 EDT
Investigating - We are aware of and actively investigating delays that are impacting APA for certain users. We will provide periodic updates as our engineers continue working on this issue
Sep 30, 01:34 EDT
Sep 29, 2024
Tenable Cloud Security | Planned Maintenance
Completed - The scheduled maintenance has been completed.
Sep 29, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 07:00 EDT
Scheduled - Please note that scheduled maintenance will take place every Sunday to ensure the optimal performance of our services. During this period, there is a possibility of downtime, and we appreciate your patience and understanding.

Maintenance Schedule:
AE1, AU1, IL1, IN1, JP1, SG1, KR1, USGov1: Every Sunday from 7:00 AM to 9:00 AM (ET)
EU1, UK1, BR1, CA1: Every Sunday from 8:00 AM to 10:00 AM (ET)
US1: Every Sunday from 9:00 AM to 11:00 AM (ET)

While we strive to minimize any disruption to your experience, this maintenance window is essential for implementing important updates and enhancements to our services.
We apologize for any inconvenience this may cause and assure you that our team will work diligently to complete the maintenance as quickly as possible. If you encounter any issues or have any concerns, please feel free to contact our support team https://docs.ermetic.com/docs/contact-support
Sep 29, 04:39 EDT
Sep 28, 2024

No incidents reported.

Sep 27, 2024
Tenable Vulnerability Management: MSSP Portal issues accessing child containers
Resolved - The issue has been resolved. We are sorry for the disruption and inconvenience.
Sep 27, 16:00 EDT
Monitoring - We have implemented a fix for the issue and are monitoring the recovery.
Sep 27, 15:37 EDT
Investigating - We are aware of and actively investigating an issue with accessing child containers in the MSSP portal . We will provide periodic updates as our engineers continue working on this issue.
Sep 27, 15:17 EDT
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