Tenable Vulnerability Management: Scan configuration issues in US-4A affecting some customers
Monitoring - We have implemented a fix for the issue and are monitoring the recovery.
Nov 18, 2024 - 09:34 EST
Update - Our engineering team is continuing to work on a fix for this issue.
Nov 13, 2024 - 05:20 EST
Update - Our engineering team is continuing to work on a fix for this issue.
Nov 12, 2024 - 03:23 EST
Update - Our engineering team is continuing to work on a fix for this issue.
Nov 11, 2024 - 05:43 EST
Update - We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Nov 10, 2024 - 19:12 EST
Update - We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Nov 10, 2024 - 10:40 EST
Update - We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Nov 10, 2024 - 07:59 EST
Update - We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Nov 10, 2024 - 05:52 EST
Update - We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Nov 10, 2024 - 03:32 EST
Update - We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Nov 09, 2024 - 23:04 EST
Update - We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Nov 09, 2024 - 01:32 EST
Update - We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Nov 08, 2024 - 21:00 EST
Identified - We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Nov 08, 2024 - 15:36 EST
Investigating - Our engineering team continues to investigate this issue.
Nov 08, 2024 - 11:37 EST
Identified - We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Nov 08, 2024 - 11:36 EST
Investigating - We are aware of and actively investigating issues where scan configs are missing or deleted for certain users on us-4a. We will provide periodic updates as our engineers continue working on this issue.
Nov 08, 2024 - 09:33 EST
Uptime over the past 90 days. View historical uptime.
Tenable One Operational
Tenable Vulnerability Management Operational
90 days ago
99.99 % uptime
Today
AP-SYD-1 Operational
90 days ago
100.0 % uptime
Today
BR01 Operational
90 days ago
100.0 % uptime
Today
CA01 Operational
90 days ago
100.0 % uptime
Today
FRA Operational
90 days ago
100.0 % uptime
Today
IN01 Operational
90 days ago
100.0 % uptime
Today
JP01 Operational
90 days ago
100.0 % uptime
Today
SING Operational
90 days ago
100.0 % uptime
Today
UAE01 Operational
90 days ago
100.0 % uptime
Today
UK-LON-1 Operational
90 days ago
100.0 % uptime
Today
US-1A Operational
90 days ago
100.0 % uptime
Today
US-2A Operational
90 days ago
100.0 % uptime
Today
US-2B Operational
90 days ago
100.0 % uptime
Today
US-3A Operational
90 days ago
100.0 % uptime
Today
US-4A Operational
90 days ago
99.87 % uptime
Today
US-5A Operational
90 days ago
100.0 % uptime
Today
US07 Operational
90 days ago
99.99 % uptime
Today
US08 Operational
90 days ago
100.0 % uptime
Today
GOV01 Operational
90 days ago
100.0 % uptime
Today
Tenable Cloud Security Operational
90 days ago
100.0 % uptime
Today
AE1 Operational
90 days ago
100.0 % uptime
Today
AU1 Operational
90 days ago
100.0 % uptime
Today
BR1 Operational
90 days ago
100.0 % uptime
Today
CA1 Operational
90 days ago
100.0 % uptime
Today
EU1 Operational
90 days ago
100.0 % uptime
Today
IL1 Operational
90 days ago
100.0 % uptime
Today
IN1 Operational
90 days ago
100.0 % uptime
Today
JP1 Operational
90 days ago
100.0 % uptime
Today
KR1 Operational
90 days ago
100.0 % uptime
Today
SG1 Operational
90 days ago
100.0 % uptime
Today
UK1 Operational
90 days ago
100.0 % uptime
Today
US1 Operational
90 days ago
100.0 % uptime
Today
USGov1 Operational
90 days ago
100.0 % uptime
Today
Tenable Identity Exposure Operational
Tenable Services Operational
Tenable Website Operational
Tenable Community Operational
Tenable Documentation Operational
Tenable University Operational
Tenable Malware DB Operational
Tenable Plugin Feed Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 20, 2024
Tenable Vulnerability Management: Asset update delays in AP-SYD-1
Resolved - This incident has been resolved.
Nov 20, 16:21 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 20, 16:00 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 20, 15:21 EST
Investigating - We are aware of and actively investigating delays that are impacting asset updates for certain users. We will provide periodic updates as our engineers continue working on this issue.
Nov 20, 15:20 EST
Nov 19, 2024

No incidents reported.

Nov 18, 2024

Unresolved incident: Tenable Vulnerability Management: Scan configuration issues in US-4A affecting some customers.

Nov 17, 2024
Tenable Cloud Security | Planned Maintenance
Completed - The scheduled maintenance has been completed.
Nov 17, 13:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 07:00 EST
Scheduled - Please note that scheduled maintenance will take place every Sunday to ensure the optimal performance of our services. During this period, there is a possibility of downtime, and we appreciate your patience and understanding.

Maintenance Schedule:
AE1, AU1, IL1, IN1, JP1, SG1, KR1: Every Sunday from 7:00 AM to 9:00 AM (ET)
EU1, UK1, BR1, CA1, USGov1: Every Sunday from 8:00 AM to 10:00 AM (ET)
US1: Every Sunday from 9:00 AM to 11:00 AM (ET)

While we strive to minimize any disruption to your experience, this maintenance window is essential for implementing important updates and enhancements to our services.
We apologize for any inconvenience this may cause and assure you that our team will work diligently to complete the maintenance as quickly as possible. If you encounter any issues or have any concerns, please feel free to contact our support team https://docs.ermetic.com/docs/contact-support
Nov 17, 05:53 EST
Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024
Tenable Vulnerability Management: 502 Bad Gateway Signing into TVM via SAML/SSO
Resolved - The issue has been resolved. We are sorry for the disruption and inconvenience.
Nov 13, 17:31 EST
Monitoring - We have implemented a fix for the issue and are monitoring the recovery.
Nov 13, 16:47 EST
Identified - We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Nov 13, 16:43 EST
Nov 12, 2024
Nov 11, 2024
Nov 10, 2024
Tenable Cloud Security | Planned Maintenance
Completed - The scheduled maintenance has been completed.
Nov 10, 19:00 EST
Update - We are expending our maintenance time window
Maintenance Schedule:
AE1, AU1, IL1, IN1, JP1, SG1: from 13:00 PM to 15:00 PM (ET)
EU1, UK1, BR1, CA1, KR1, USGov1: from 16:00 PM to 18:00 PM (ET)
US1: from 17:00 PM to 19:00 PM (ET)
Nov 10, 12:50 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 07:00 EST
Scheduled - Please note that scheduled maintenance will take place every Sunday to ensure the optimal performance of our services. During this period, there is a possibility of downtime, and we appreciate your patience and understanding.

Maintenance Schedule:
AE1, AU1, IL1, IN1, JP1, SG1, KR1, USGov1: Every Sunday from 7:00 AM to 9:00 AM (ET)
EU1, UK1, BR1, CA1: Every Sunday from 8:00 AM to 10:00 AM (ET)
US1: Every Sunday from 9:00 AM to 11:00 AM (ET)

While we strive to minimize any disruption to your experience, this maintenance window is essential for implementing important updates and enhancements to our services.
We apologize for any inconvenience this may cause and assure you that our team will work diligently to complete the maintenance as quickly as possible. If you encounter any issues or have any concerns, please feel free to contact our support team https://docs.ermetic.com/docs/contact-support
Nov 10, 05:02 EST
Nov 9, 2024
Nov 8, 2024
Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

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