All Systems Operational
Tenable One Operational
Tenable Vulnerability Management Operational
90 days ago
100.0 % uptime
Today
AP-SYD-1 Operational
90 days ago
100.0 % uptime
Today
BR01 Operational
90 days ago
100.0 % uptime
Today
CA01 Operational
90 days ago
100.0 % uptime
Today
FRA Operational
90 days ago
100.0 % uptime
Today
IN01 Operational
90 days ago
100.0 % uptime
Today
JP01 Operational
90 days ago
100.0 % uptime
Today
SING Operational
90 days ago
100.0 % uptime
Today
UAE01 Operational
90 days ago
100.0 % uptime
Today
UK-LON-1 Operational
90 days ago
100.0 % uptime
Today
US-1A Operational
90 days ago
100.0 % uptime
Today
US-2A Operational
90 days ago
100.0 % uptime
Today
US-2B Operational
90 days ago
100.0 % uptime
Today
US-3A Operational
90 days ago
100.0 % uptime
Today
US-4A Operational
90 days ago
100.0 % uptime
Today
US-5A Operational
90 days ago
100.0 % uptime
Today
US07 Operational
90 days ago
100.0 % uptime
Today
US08 Operational
90 days ago
100.0 % uptime
Today
GOV01 Operational
90 days ago
100.0 % uptime
Today
Tenable Cloud Security Operational
90 days ago
100.0 % uptime
Today
AE1 Operational
90 days ago
100.0 % uptime
Today
AU1 Operational
90 days ago
100.0 % uptime
Today
BR1 Operational
90 days ago
100.0 % uptime
Today
CA1 Operational
90 days ago
100.0 % uptime
Today
EU1 Operational
90 days ago
100.0 % uptime
Today
IL1 Operational
90 days ago
100.0 % uptime
Today
IN1 Operational
90 days ago
100.0 % uptime
Today
JP1 Operational
90 days ago
100.0 % uptime
Today
KR1 Operational
90 days ago
100.0 % uptime
Today
SG1 Operational
90 days ago
100.0 % uptime
Today
UK1 Operational
90 days ago
100.0 % uptime
Today
US1 Operational
90 days ago
100.0 % uptime
Today
USGov1 Operational
90 days ago
100.0 % uptime
Today
Tenable Identity Exposure Operational
Tenable Services Operational
Tenable Website Operational
Tenable Community Operational
Tenable Documentation Operational
Tenable University Operational
Tenable Malware DB Operational
Tenable Plugin Feed Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
[ap-syd-1, fra, uk-lon-1, sing, in01, jp01, uae01] - The Tenable Vulnerability Management Platform will be undergoing scheduled maintenance. No customer impact is expected during this time.
Posted on Feb 18, 2025 - 11:59 EST
[us-2b] - The Tenable Vulnerability Management Platform will be undergoing scheduled maintenance. ASM functionality will be in read-only mode causing limited write operations, no asset metadata updates, no adding new sources and new assets, no provisioning of new ASM containers, new ASM logins may fail, and no VM Domain Inventory may not update with new data.
Posted on Feb 14, 2025 - 10:30 EST
[ap-syd-1, fra, uk-lon-1, sing, in01, jp01, uae01, us-1a, us-2a, us-3a, us-4a, us07, us-5a, us08, br01, ca01] - The Tenable Vulnerability Management Platform will be undergoing scheduled maintenance. ASM functionality will be in read-only mode causing limited write operations, no asset metadata updates, no adding new sources and new assets, no provisioning of new ASM containers, new ASM logins may fail, and no VM Domain Inventory may not update with new data.
Posted on Feb 18, 2025 - 10:51 EST
Past Incidents
Feb 19, 2025

No incidents reported today.

Feb 18, 2025
Resolved - The issue has been resolved. We are sorry for the disruption and inconvenience.
Feb 18, 09:18 EST
Monitoring - We have implemented a fix for the issue and are monitoring the recovery. Agents on 10.8.2 will recover to a healthy status as they check in throughout the day which may take up to 24 hours. The plugin feeds for all sites and all versions are restored.

To manually update the agent plugins available on Nessus Manager please refer to the manual plugin updates steps in the following link:
https://docs.tenable.com/nessus/Content/PluginAndSoftwareUpdates.htm

Feb 12, 17:07 EST
Update - The Tenable team is actively working on a fix for the Plugin Compilation Issue discovered on Nessus Agent version 10.8.2:
- Some customers may see Agents running version 10.8.2 return partial scan results.

The plugin feed has been resumed and all scanners and agents are once again able to receive updates with the exception of agents on version 10.8.2.

Feb 12, 15:46 EST
Update - The Tenable team is actively working on a fix for the Plugin Compilation Issue discovered on Nessus Agent version 10.8.2:
- Some customers may see Agents running version 10.8.2 return partial scan results.
- All plugin feed updates are currently disabled.

For customers that wish to recover sooner without waiting for the fix release, Tenable Vulnerability Management and Nessus Manager customers simply need to change the agent version to 10.7.3 under agent profiles.

Feb 12, 12:37 EST
Update - Tenable team is actively working on resolving the Plugin Compilation Issue discovered on Nessus Agent version 10.8.2:
- Some customers may see Agents running version 10.8.2 return partial scan results.
- All plugin feed updates are currently disabled.

Feb 12, 09:28 EST
Update - Our engineering team is continuing to work on a fix for this issue.
Feb 12, 06:56 EST
Update - Our engineering team is continuing to work on a fix for this issue.
Feb 12, 03:31 EST
Update - Our engineering team is continuing to work on a fix for this issue.
Feb 12, 01:40 EST
Update - Our engineering team is continuing to work on a fix for this issue.
Feb 11, 23:37 EST
Update - Our engineering team is continuing to work on a fix for this issue.
Feb 11, 21:27 EST
Identified - We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Feb 11, 18:54 EST
Update - We are continuing to investigate this issue.
Feb 11, 18:27 EST
Update - Our engineering team continues to investigate this issue.
Feb 11, 16:30 EST
Update - Our engineering team continues to investigate this issue.
Feb 11, 14:35 EST
Update - Our engineering team continues to investigate this issue.
Feb 11, 13:53 EST
Investigating - We are aware of and actively investigating agent issues that are impacting plugin updates for certain users. Agents are still able to perform their necessary tasks, including scanning, however plugin updates are currently turned off.

At this time the plugin feed has been disabled as our engineers continue working this issue. We will provide periodic updates as our engineers continue working on this issue.

Feb 11, 11:39 EST
Feb 17, 2025

No incidents reported.

Feb 16, 2025
Completed - The scheduled maintenance has been completed.
Feb 16, 13:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 07:00 EST
Scheduled - Please note that scheduled maintenance will take place every Sunday to ensure the optimal performance of our services. During this period, there is a possibility of downtime, and we appreciate your patience and understanding.

Maintenance Schedule:
AE1, AU1, IL1, IN1, JP1, SG1, KR1: Every Sunday from 7:00 AM to 9:00 AM (ET)
EU1, UK1, BR1, CA1, USGov1: Every Sunday from 8:00 AM to 10:00 AM (ET)
US1: Every Sunday from 9:00 AM to 11:00 AM (ET)

While we strive to minimize any disruption to your experience, this maintenance window is essential for implementing important updates and enhancements to our services.
We apologize for any inconvenience this may cause and assure you that our team will work diligently to complete the maintenance as quickly as possible. If you encounter any issues or have any concerns, please feel free to contact our support team https://docs.ermetic.com/docs/contact-support

Feb 16, 04:11 EST
Feb 15, 2025
Completed - The scheduled maintenance has been completed.
Feb 15, 18:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 14:00 EST
Scheduled - [All Sites] - The Tenable Vulnerability Management Platform, Tenable Cloud Security, and Tenable Identity Exposure will be undergoing scheduled maintenance. No customer impact is expected during this time.

[All Sites] - Tenable Attack Surface Management will be undergoing scheduled maintenance. Certain users may experience a disruption to login during this time.

Feb 10, 11:27 EST
Feb 14, 2025
Resolved - The issue has been resolved. We are sorry for the disruption and inconvenience.
Feb 14, 12:40 EST
Investigating - We are aware of and actively investigating an issue with failed connection attempts to tenablecloud.cn or sensors experiencing connection issues with sensor.cloud.tenablecloud.cn for certain customers. We will provide periodic updates as our engineers continue working on this issue.
Feb 14, 10:04 EST
Feb 13, 2025

No incidents reported.

Feb 12, 2025
Resolved - The issue has been resolved. We are sorry for the disruption and inconvenience.
Feb 12, 11:07 EST
Monitoring - We have implemented a fix for the issue and are monitoring the recovery.
Feb 12, 06:51 EST
Identified - We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Feb 12, 06:51 EST
Investigating - We are aware of and actively investigating an issue with the Sensors page failing to load for certain users. We will provide periodic updates as our engineers continue working on this issue.
Feb 12, 05:24 EST
Feb 11, 2025
Resolved - This incident has been resolved.
Feb 11, 14:23 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 11, 13:21 EST
Update - Our engineering team is continuing to work on a fix for this issue.
Feb 11, 12:59 EST
Update - Our engineering team is continuing to work on a fix for this issue.
Feb 11, 09:37 EST
Update - Our engineering team is continuing to work on a fix for this issue.
Feb 11, 06:50 EST
Identified - We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Feb 11, 05:10 EST
Investigating - We are aware of and actively investigating an issue with connection attempts to tenablecloud.cn being delayed or sensors experiencing connection issues with sensor.cloud.tenablecloud.cn for certain customers. We will provide periodic updates as our engineers continue working on this issue.
Feb 11, 04:52 EST
Completed - The scheduled maintenance has been completed.
Feb 11, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 04:00 EST
Scheduled - [us08] - The Tenable Vulnerability Management Platform will be undergoing scheduled maintenance. Users may experience delays or errors with scanning related workflows during this time period.
Feb 10, 09:13 EST
Feb 10, 2025

No incidents reported.

Feb 9, 2025
Completed - The scheduled maintenance has been completed.
Feb 9, 13:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 07:00 EST
Scheduled - Please note that scheduled maintenance will take place every Sunday to ensure the optimal performance of our services. During this period, there is a possibility of downtime, and we appreciate your patience and understanding.

Maintenance Schedule:
AE1, AU1, IL1, IN1, JP1, SG1, KR1: Every Sunday from 7:00 AM to 9:00 AM (ET)
EU1, UK1, BR1, CA1, USGov1: Every Sunday from 8:00 AM to 10:00 AM (ET)
US1: Every Sunday from 9:00 AM to 11:00 AM (ET)

While we strive to minimize any disruption to your experience, this maintenance window is essential for implementing important updates and enhancements to our services.
We apologize for any inconvenience this may cause and assure you that our team will work diligently to complete the maintenance as quickly as possible. If you encounter any issues or have any concerns, please feel free to contact our support team https://docs.ermetic.com/docs/contact-support

Feb 9, 04:28 EST
Feb 8, 2025
Completed - The scheduled maintenance has been completed.
Feb 8, 16:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 14:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Feb 7, 09:25 EST
Scheduled - [GLOBAL] - The Tenable Vulnerability Management Platform will be undergoing scheduled maintenance. No customer impact is expected during this time.
Feb 7, 09:24 EST
Feb 7, 2025
Resolved - Between 2025-02-04 1900 UTC to 2025-02-06 12:55 UTC, certain users could have experienced delays in asset discovery. The issue has been resolved. We are sorry for the disruption and inconvenience.
Feb 7, 15:04 EST
Monitoring - We have implemented a fix for the issue and are monitoring the recovery.
Feb 5, 21:03 EST
Update - Our engineering team is continuing to work on a fix for this issue.
Feb 5, 10:14 EST
Update - Our engineering team is continuing to work on a fix for this issue.
Feb 5, 04:49 EST
Identified - We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Feb 5, 01:36 EST
Update - Our engineering team continues to investigate this issue.
Feb 5, 01:31 EST
Investigating - We are aware of and actively investigating delays in asset discovery that are impacting certain users. We will provide periodic updates as our engineers continue working on this issue.
Feb 4, 22:22 EST
Resolved - The issue has been resolved. We are sorry for the disruption and inconvenience.

For any customers that still have impacted agents please continue to follow the guidance outlined in the FAQ article for remediation steps. If any agents remain on version 10.8.0/10.8.1 and are unable to be remediated using the provided steps please contact technical support.
https://community.tenable.com/s/article/FAQ-about-Plugin-Update-Issue-with-Nessus-Agent-10-8-0-10-8-1?language=en_US

Feb 7, 13:12 EST
Update - Tenable continues to see a marked improvement with the majority of impacted agents restored to the active state. We will continue to monitor the recovery of the remaining agents as customers implement the remediation actions outlined below. Tenable will keep this incident in the "Monitoring" state a while longer as more agents affected by this issue return to the active state.

Please see this FAQ article for complete details regarding the issue as well as remediation guidance. We will continue to keep this article updated with any future changes or additional information:
https://community.tenable.com/s/article/FAQ-about-Plugin-Update-Issue-with-Nessus-Agent-10-8-0-10-8-1?language=en_US

Jan 29, 14:04 EST
Update - Tenable continues to monitor the recovery of agents as customers implement the remediation actions outlined below. Tenable will keep this incident in the "Monitoring" state until agents affected by this issue return to the active state.

Please see this FAQ article for complete details regarding the issue as well as remediation guidance. We will continue to keep this article updated with any future changes or additional information:
https://community.tenable.com/s/article/FAQ-about-Plugin-Update-Issue-with-Nessus-Agent-10-8-0-10-8-1?language=en_US

Jan 14, 16:34 EST
Update - Tenable has released a detailed report of the underlying issue of this incident which can be found using the link below:
https://community.tenable.com/s/article/Nessus-Agent-10-8-0-10-8-1-Plugin-Compilation-Race-Condition-Analysis

Tenable has also released a research highlight guide with a new method of resetting plugins for affected agents via an authenticated scan. Please see the following article for details:
https://community.tenable.com/s/feed/0D5WP00000N5NYu0AN?language=en_US

Jan 7, 14:15 EST
Monitoring - We have resumed the plugin feed to allow plugin downloads once again. As a reminder Agent versions 10.8.0 and 10.8.1 have been disabled, however, the plugin feed will be available for all other supported agent versions.

Please see the following FAQ KB article for help with more information in identifying and resolving impacted agents:
https://community.tenable.com/s/article/FAQ-about-Plugin-Update-Issue-with-Nessus-Agent-10-8-0-10-8-1?language=en_US

We have created a KB to help resolve the issue using a GPO script:
https://community.tenable.com/s/article/How-to-Resolve-Nessus-Agent-10-8-0-and-10-8-1-Offline-Issues-using-Group-Policy?language=en_US

Jan 3, 18:35 EST
Update - We have resumed the plugin feed to allow plugin downloads once again. As a reminder Agent versions 10.8.0 and 10.8.1 have been disabled, however, the plugin feed will be available for all other supported agent versions.

Please see the following FAQ KB article for help with more information in identifying and resolving impacted agents:
https://community.tenable.com/s/article/FAQ-about-Plugin-Update-Issue-with-Nessus-Agent-10-8-0-10-8-1?language=en_US

We have created a KB to help resolve the issue using a GPO script:
https://community.tenable.com/s/article/How-to-Resolve-Nessus-Agent-10-8-0-and-10-8-1-Offline-Issues-using-Group-Policy?language=en_US

Jan 3, 17:36 EST
Update - We are targeting resuming the plugin feed by end of day today to allow plugin downloads once again.

The 10.8.2 agent release notes are available and include upgrade/downgrade notes with more details around the 10.8.0 and 10.8.1 offline agents issue and steps to bring those agents back online:
https://docs.tenable.com/release-notes/Content/nessus-agent/2025.htm#10.8.2

Agent versions 10.8.0 and 10.8.1 have be disabled and are no longer available for download.

Jan 3, 12:29 EST
Update - The 10.8.2 agent release notes are available and include upgrade notes with more details around the 10.8.0 and 10.8.1 offline agents issue and steps to bring those agents back online:
https://docs.tenable.com/release-notes/Content/nessus-agent/2025.htm#10.8.2

Agent versions 10.8.0 and 10.8.1 have be disabled and are no longer available for download.

Jan 3, 08:03 EST
Update - The 10.8.2 agent release notes are available and include upgrade notes with more details around the 10.8.0 and 10.8.1 offline agents issue and steps to bring those agents back online:
https://docs.tenable.com/release-notes/Content/nessus-agent/2025.htm#10.8.2

Agent versions 10.8.0 and 10.8.1 have be disabled and are no longer available for download.

Jan 3, 05:07 EST
Update - The 10.8.2 agent release notes are available and include upgrade notes with more details around the 10.8.0 and 10.8.1 offline agents issue and steps to bring those agents back online:
https://docs.tenable.com/release-notes/Content/nessus-agent/2025.htm#10.8.2

Agent versions 10.8.0 and 10.8.1 have be disabled and are no longer available for download.

Jan 3, 02:38 EST
Update - The 10.8.2 agent release notes are available and include upgrade notes with more details around the 10.8.0 and 10.8.1 offline agents issue and steps to bring those agents back online:
https://docs.tenable.com/release-notes/Content/nessus-agent/2025.htm#10.8.2

Agent versions 10.8.0 and 10.8.1 have be disabled and are no longer available for download.

Jan 2, 17:55 EST
Update - The Tenable team is releasing version 10.8.2 of the Nessus Agent to fix an issue that may cause some 10.8.0 & 10.8.1 versions to go offline. The accompanying release notes will provided shortly with details for understanding the potential impact and options available to bring these agent instances back online
Jan 2, 17:27 EST
Update - Tenable team is actively working on resolving the Plugin Compilation Issue discovered on Nessus Agent version 10.8.0/10.8.1:
-Nessus Agent for TVM, TSC and Nessus are downgraded from 10.8.0/10.8.1 to 10.7
-All plugin feed updates are disabled except:
-TVM Nessus Agent version lower than 10.8
-TVM linked Nessus Scanner (all versions)

Jan 2, 11:50 EST
Update - Tenable team is actively working on resolving the Plugin Compilation Issue discovered on Nessus Agent version 10.8.0/10.8.1:
-Nessus Agent for TVM, TSC and Nessus are downgraded from 10.8.0/10.8.1 to 10.7
-All plugin feed updates are disabled except:
-TVM Nessus Agent
-TVM linked Nessus Scanner (all versions)

Impact:
Affected 10.8.0/10.8.1 agents will go offline upon plugin update. No host impact.

Jan 2, 11:28 EST
Update - Tenable team is actively working on resolving the Plugin Compilation Issue discovered on Nessus Agent version 10.8.0/10.8.1:
-Nessus Agent for TVM, TSC and Nessus are downgraded from 10.8.0/10.8.1 to 10.7
-All plugin feed updates are disabled except:
-TVM Nessus Agent
-TVM linked Nessus Scanner (all versions)

Jan 2, 11:02 EST
Update - Our engineering team is continuing to work on a fix for this issue.
Jan 2, 08:57 EST
Update - We are continuing to work on a fix for this issue.
Jan 2, 07:18 EST
Update - We are continuing to work on a fix for this issue.
Jan 2, 00:06 EST
Update - Our engineering team is continuing to work on a fix for this issue.
Jan 1, 17:02 EST
Update - Our engineering team is continuing to work on a fix for this issue.
Jan 1, 11:55 EST
Update - Our engineering team is continuing to work on a fix for this issue.
Jan 1, 07:47 EST
Update - Our engineering team continues to investigate this issue.
Jan 1, 07:46 EST
Update - Our engineering team is continuing to work on a fix for this issue.
Jan 1, 03:44 EST
Update - Our engineering team is continuing to work on a fix for this issue.
Jan 1, 01:24 EST
Update - Our engineering team is continuing to work on a fix for this issue.
Dec 31, 23:21 EST
Update - Our engineering team is continuing to work on a fix for this issue.
Dec 31, 21:03 EST
Identified - We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Dec 31, 18:14 EST
Investigating - We are aware of and actively investigating an issue with agents going offline after plugin updates for certain users on all sites. Plugin updates have been temporarily paused. We will provide periodic updates as our engineers continue working on this issue.
Dec 31, 17:20 EST
Feb 6, 2025

No incidents reported.

Feb 5, 2025