Update - We continue to monitor the progression of the recovery.
Sep 22, 2023 - 02:34 EDT
Monitoring - We have implemented a fix for the issue and are monitoring the recovery.
Sep 21, 2023 - 05:34 EDT
Identified - We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Sep 21, 2023 - 05:34 EDT
Investigating - We are aware of and actively investigating an issue with Tenable Identity Exposure failing to launch via the Workspace App Switcher for certain users. Users should still be able to access Tenable Identity Exposure via a direct URL. We will provide periodic updates as our engineers continue working on this issue.
Sep 21, 2023 - 04:35 EDT
Update - Our engineering team continues to investigate this issue.
Sep 22, 2023 - 02:33 EDT
Update - Our engineering team continues to investigate this issue.
Sep 21, 2023 - 09:30 EDT
Investigating - We are aware of and actively investigating an issue that is impacting scans using EU Frankfurt Cloud Scanners pool for certain users on US07. We will provide periodic updates as our engineers continue working on this issue.
Sep 21, 2023 - 06:20 EDT
Unresolved incidents: Scanning issue using EU Frankfurt Cloud Scanners pool on US07 site, Issues launching Tenable Identity Exposure via Workspace App Switcher.
Resolved -
The issue has been resolved. We are sorry for the disruption and inconvenience.
Sep 21, 17:21 EDT
Update -
We continue to monitor the progression of the recovery.
Sep 21, 13:58 EDT
Monitoring -
We have implemented a fix for the issue and are monitoring the recovery.
Sep 19, 22:16 EDT
Investigating -
We are aware of and actively investigating scan processing delays that are impacting certain users. We will provide periodic updates as our engineers continue working on this issue.
Sep 19, 13:44 EDT
Resolved -
This incident has been resolved.
Sep 20, 15:04 EDT
Monitoring -
Services are coming back online from the provider. We are continuing to monitor.
Sep 20, 12:44 EDT
Identified -
Due to an issue with an upstream provider, users may experience issues creating trials, making purchases and loading products in the Tenable Community
Sep 20, 12:17 EDT
Resolved -
The issue has been resolved. We are sorry for the disruption and inconvenience.
Sep 18, 12:45 EDT
Investigating -
We are aware of and actively investigating data population issues that are impacting container security scans for certain users. We will provide periodic updates as our engineers continue working on this issue.
Sep 18, 11:29 EDT
Resolved -
The issue has been resolved. We are sorry for the disruption and inconvenience.
Sep 11, 02:39 EDT
Monitoring -
We have implemented a fix for the issue in Nessus 10.6.1 and are monitoring the recovery.
Sep 8, 14:49 EDT
Identified -
We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Sep 5, 14:13 EDT
Investigating -
We are aware of and actively investigating issues viewing compliance audit results in Nessus 10.6. We will provide periodic updates as our engineers continue working on this issue.
Sep 5, 14:10 EDT
Completed -
The scheduled maintenance has been completed.
Sep 8, 18:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 17:30 EDT
Scheduled -
[US-2A] - The Tenable Vulnerability Management Platform will be undergoing emergency maintenance. Users may experience delays or errors with scanning related workflows during this time period.
Sep 8, 17:07 EDT