Resolved -
The issue has been resolved. We are sorry for the disruption and inconvenience.
Sep 2, 03:58 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Aug 30, 11:35 EDT
Update -
We have implemented a fix for the issue and are monitoring the recovery.
Aug 29, 17:47 EDT
Update -
We are continuing to work on a fix for this issue.
Aug 29, 17:00 EDT
Update -
Our engineering team is continuing to work on a fix for this issue.
Aug 29, 15:55 EDT
Identified -
We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Aug 29, 14:53 EDT
Update -
Our engineering team continues to investigate this issue.
Aug 29, 14:12 EDT
Update -
Our engineering team continues to investigate this issue.
Aug 29, 12:36 EDT
Investigating -
We are aware of and actively investigating failures when applying recast rules for certain users in US07. We will provide periodic updates as our engineers continue working on this issue.
Aug 29, 12:00 EDT