Data processing delays

Incident Report for Tenable Inc

Resolved

The issue has been resolved. We are sorry for the disruption and inconvenience.
Posted Nov 16, 2023 - 08:11 EST

Update

We are continuing to monitor the progress of the recovery.
Posted Nov 15, 2023 - 20:31 EST

Update

We have implemented a fix for the issue and are monitoring the recovery.
Posted Nov 15, 2023 - 05:25 EST

Update

We are continuing to monitor for any further issues.
Posted Nov 14, 2023 - 03:32 EST

Update

We are continuing to monitor for any further issues.
Posted Nov 13, 2023 - 22:16 EST

Update

We are continuing to monitor the progress of the recovery.
Posted Nov 13, 2023 - 02:19 EST

Monitoring

We have implemented a fix for the issue and are monitoring the recovery.
Posted Nov 10, 2023 - 12:46 EST

Update

Our engineering team is continuing to work on a fix for this issue.
Posted Nov 10, 2023 - 04:43 EST

Update

Our engineering team is continuing to work on a fix for this issue.
Posted Nov 10, 2023 - 04:15 EST

Update

Our engineering team is continuing to work on a fix for this issue.
Posted Nov 09, 2023 - 09:11 EST

Update

We are continuing to work on a fix for this issue.
Posted Nov 09, 2023 - 04:49 EST

Update

Our engineering team is continuing to work on a fix for this issue.
Posted Nov 09, 2023 - 03:12 EST

Update

Our engineering team is continuing to work on a fix for this issue.
Posted Nov 09, 2023 - 02:31 EST

Update

We are continuing to work on a fix for this issue.
Posted Nov 08, 2023 - 20:31 EST

Identified

We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Posted Nov 08, 2023 - 10:43 EST

Monitoring

We have implemented a fix for the issue and are monitoring the recovery.
Posted Nov 08, 2023 - 03:20 EST

Identified

We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Posted Nov 08, 2023 - 03:19 EST

Update

Our engineering team continues to investigate this issue.
Posted Nov 08, 2023 - 01:13 EST

Update

We are continuing to investigate this issue.
Posted Nov 07, 2023 - 19:24 EST

Update

We are continuing to investigate this issue.
Posted Nov 07, 2023 - 14:11 EST

Investigating

We are aware of and actively investigating delays in data processing for certain users. We will provide periodic updates as our engineers continue working on this issue.
Posted Nov 07, 2023 - 14:01 EST
This incident affected: Tenable One and Tenable Vulnerability Management (FRA, US-1A).