Certain users could have experienced assets becoming unlicensed. The issue has been resolved. We are sorry for the disruption and inconvenience.
Posted Nov 30, 2024 - 09:40 EST
Monitoring
We have implemented a fix for the issue and are monitoring the recovery.
Posted Nov 28, 2024 - 12:37 EST
Update
Our engineering team is continuing to work on a fix for this issue.
Posted Nov 28, 2024 - 09:35 EST
Update
Our engineering team is continuing to work on a fix for this issue.
Posted Nov 28, 2024 - 06:57 EST
Update
Our engineering team is continuing to work on a fix for this issue.
Posted Nov 28, 2024 - 04:18 EST
Update
Our engineering team is continuing to work on a fix for this issue.
Posted Nov 27, 2024 - 20:40 EST
Update
We are continuing to work on a fix for this issue.
Posted Nov 27, 2024 - 16:40 EST
Update
We are continuing to work on a fix for this issue.
Posted Nov 27, 2024 - 11:37 EST
Update
We are continuing to work on a fix for this issue.
Posted Nov 27, 2024 - 07:54 EST
Update
We are continuing to work on a fix for this issue.
Posted Nov 27, 2024 - 04:25 EST
Update
We are continuing to work on a fix for this issue.
Posted Nov 27, 2024 - 01:23 EST
Update
We are continuing to work on a fix for this issue.
Posted Nov 26, 2024 - 19:38 EST
Update
We are continuing to work on a fix for this issue.
Posted Nov 26, 2024 - 17:29 EST
Update
Our engineering team is continuing to work on a fix for this issue.
Posted Nov 26, 2024 - 10:07 EST
Update
Our engineering team is continuing to work on a fix for this issue.
Posted Nov 26, 2024 - 07:25 EST
Update
Our engineering team is continuing to work on a fix for this issue.
Posted Nov 26, 2024 - 05:12 EST
Identified
We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Posted Nov 26, 2024 - 03:35 EST
Update
Our engineering team continues to investigate this issue.
Posted Nov 26, 2024 - 02:30 EST
Update
Our engineering team continues to investigate this issue.
Posted Nov 25, 2024 - 23:20 EST
Update
We are continuing to investigate this issue.
Posted Nov 25, 2024 - 19:05 EST
Update
We are continuing to investigate this issue.
Posted Nov 25, 2024 - 18:37 EST
Update
We are continuing to investigate this issue.
Posted Nov 25, 2024 - 18:05 EST
Update
We are continuing to investigate this issue.
Posted Nov 25, 2024 - 17:40 EST
Update
We are continuing to investigate this issue.
Posted Nov 25, 2024 - 17:05 EST
Update
Our engineering team continues to investigate this issue.
Posted Nov 25, 2024 - 16:59 EST
Update
Our engineering team continues to investigate this issue.
Posted Nov 25, 2024 - 11:45 EST
Update
Our engineering team continues to investigate this issue.
Posted Nov 25, 2024 - 09:41 EST
Investigating
We are aware of and actively investigating display issues impacting Person assets originating from non-TIE sources but managed by TIE, these assets may incorrectly appear as "unlicensed" in the system for certain users. We will provide periodic updates as our engineers continue working on this issue.
Posted Nov 25, 2024 - 08:02 EST
This incident affected: Tenable One and Tenable Identity Exposure.