Vulcan Platform: Inability to Open Support Tickets Via Email

Incident Report for Tenable Inc

Resolved

The issue has been resolved. We are sorry for the disruption and inconvenience.

Posted Jan 06, 2026 - 07:18 UTC

Identified

We have identified the issue and are currently working on a fix.

You may also open tickets via the support form URL: https://support.vulcan.io/

Posted Jan 05, 2026 - 17:04 UTC

Investigating

We are aware of and actively investigating erros that are impacting opening ticket to Vulcan support team via email.
You may open tickets via the support form URL: https://support.vulcan.io/

Posted Jan 05, 2026 - 11:42 UTC

This incident affected: Vulcan Standalone (US, EU).