Tenable Vulnerability Management: RBAC Permissions Issue with Custom Roles

Incident Report for Tenable Inc

Resolved

The issue has been resolved. We are sorry for the disruption and inconvenience.
Posted Oct 13, 2026 - 07:49 UTC

Monitoring

We have implemented a fix for the issue and are monitoring the recovery.

If users with custom roles lost access to Platform Settings, an administrator will need to re-enable those permissions manually. Steps are in our KB article:
https://connect.tenable.com/kb/tenable-vulnerability-mgmt-kb/platform-settings-permissions-removed-from-certain-custom-roles-in-tenable-vulne/112533

If you have any questions or concerns please reach out to technical support for assistance.
Posted Oct 09, 2026 - 19:10 UTC

Update

We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Posted Oct 09, 2026 - 08:33 UTC

Identified

We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Posted Oct 08, 2026 - 11:53 UTC

Update

Our engineering team continues to investigate this issue.
Posted Oct 08, 2026 - 07:36 UTC

Update

Our engineering team continues to investigate this issue.
Posted Oct 08, 2026 - 00:39 UTC

Update

Our engineering team is continuing to work on a fix for this issue.
Posted Oct 07, 2026 - 12:51 UTC

Update

Our engineering team continues to investigate this issue.
Posted Oct 07, 2026 - 10:50 UTC

Update

Our engineering team continues to investigate this issue.
Posted Oct 07, 2026 - 08:59 UTC

Investigating

We are aware of and actively investigating an issue impacting access to certain settings for some users with custom PCI roles. We will provide periodic updates as our engineers continue working on this issue
Posted Oct 06, 2026 - 22:19 UTC
This incident affected: Tenable Vulnerability Management (US-1A, US-2A, US-2B, US-3A, US-4A, US-5A, US07, US08, AP-SYD-1, BR01, CA01, FRA, IN01, JP01, UK-LON-1, SING, GOV01, ca02).