Resolved
The issue has been resolved. We are sorry for the disruption and inconvenience.
Posted Dec 05, 2025 - 10:27 UTC
Monitoring
We have implemented a fix for the issue and are monitoring the recovery.
Posted Dec 05, 2025 - 09:25 UTC
Identified
We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Posted Dec 05, 2025 - 09:24 UTC
Investigating
We are aware of and actively investigating login and performance issues currently impacting all functionality within all environments. The issue is related to an ongoing incident with our cloud service provider. We will provide periodic updates as our engineers continue working on this issue.
Posted Dec 05, 2025 - 09:20 UTC
This incident affected: Tenable Vulnerability Management (AP-SYD-1, BR01, CA01, FRA, IN01, JP01, SING, UAE01, UK-LON-1, US-1A, US-2A, US-2B, US-3A, US-4A, US-5A, US07, US08, GOV01), Tenable Services (Tenable Website, Tenable Connect, Tenable Documentation, Tenable University, Tenable Malware DB, Tenable Plugin Feed Service), Tenable Cloud Security (AE1, AU1, BR1, CA1, EU1, IN1, JP1, KR1, SG1, UK1, US1, USGov1), Vulcan Standalone (US, EU), Tenable One (sing, us-1a, us-2a, us-2b, us-3a, us-4a, us-5a, mssp-us-1 (us07), us08, ap-syd-1, br01, ca01, fra, in01, jp01, uk-lon-1, gov01, uae01), and Tenable Identity Exposure.