Tenable Vulnerability Management: Scans Hanging

Incident Report for Tenable Inc

Resolved

This incident has been resolved.

Posted May 30, 2025 - 18:42 EDT

Monitoring

We have implemented a fix for the issue and are monitoring the recovery.

Posted May 30, 2025 - 16:49 EDT

Update

We are continuing to work on a fix for this issue.

Posted May 30, 2025 - 14:09 EDT

Identified

We have identified an issue that is impacting certain scans and is causing them to hang. Our engineering team is working to implement a fix for the issue.

Posted May 30, 2025 - 13:21 EDT

Investigating

We are aware of and actively investigating errors that are impacting Cloud Scanners for certain users. We will provide periodic updates as our engineers continue working on this issue.

Posted May 30, 2025 - 11:00 EDT

This incident affected: Tenable Vulnerability Management (AP-SYD-1, BR01, CA01, FRA, IN01, JP01, SING, UAE01, UK-LON-1, US-1A, US-2A, US-2B, US-3A, US-4A, US-5A, US07, US08).