The issue has been resolved. We are sorry for the disruption and inconvenience.
Posted Jan 15, 2026 - 01:07 UTC
Monitoring
We have implemented a fix for the issue and are monitoring the recovery.
Posted Jan 14, 2026 - 23:47 UTC
Update
We are continuing to work on a fix for this issue.
Posted Jan 14, 2026 - 14:31 UTC
Update
Our engineering team is continuing to work on a fix for this issue.
Posted Jan 14, 2026 - 08:38 UTC
Identified
We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Posted Jan 14, 2026 - 01:25 UTC
Update
We are continuing to investigate this issue.
Posted Jan 13, 2026 - 15:21 UTC
Update
We are continuing to investigate this issue.
Posted Jan 13, 2026 - 11:12 UTC
Investigating
We are aware of and actively investigating an issue with WAS scans appearing to stay in "Pending" status for certain users. We will provide periodic updates as our engineers continue working on this issue.