Vulcan Platform: Connector Normalization Failure (EU)

Incident Report for Tenable Inc

Resolved

This incident has been resolved.

Posted Sep 24, 2026 - 12:01 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 23, 2026 - 10:46 UTC

Identified

Following our initial fix, we observed a recurrence of the issue during the monitoring phase. We have re-identified the root cause and our engineering team is actively preparing a new fix to address this. We will provide another update as soon as the secondary fix is ready for deployment.

Posted Sep 17, 2026 - 13:37 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 15, 2026 - 12:41 UTC

Investigating

We are currently investigating an issue affecting data normalization for some EU-region customers, which may cause delays in data syncing; we are actively working on a resolution.

Posted Sep 15, 2026 - 07:09 UTC

This incident affected: Vulcan Standalone (EU).